You have been asking about Industrial Remote Viewing applications and so Corso is delivering. Remote viewing can be beneficial no matter what your application.
You might be a single facility looking to add Remote Viewing and Visualization of your process in order to be able to see what’s happening anywhere in the world. This remote viewing can help you better understanding what is happening in real time, while allowing you to leave the facility.
Adding alarming features can even allow you to reduce staff just to watch for alarms or allow for viewing of remote facilities. Instead of having to spend half a day driving out to a remote site to see what alarm is going off or to check if a customer is having an issue, now you can just open up the remote viewer and see if it warrants a trip out.
After seeing the what the remote viewer can do for you, it is an easy step from a remote viewer, to a SCADA system if you do not have one and/or looking at Overall Equipment Effectiveness (OEE) in order to increase production.
If you’re an OEM, you could be looking to add the Remote Viewing capabilities to all of your equipment for a variety of reasons. You could be looking to add the visualization to all of your equipment as a product differentiator to help your customers as we described above, an example of this can be seen in the below video.
Another benefit as an OEM is the collection and aggregation of the data from all of your customers. This can allow you to track usage of all of your equipment to see how it is holding up in the field. It also allows you to be able to use the information to be able to help with your service side of the business, figuring out which pieces of equipment need service, helping to determine service intervals, and figuring out which pieces of equipment need to be serviced immediately and going to see those customers.
Regardless of what your facility looks like, Corso has a Remote Viewer for you. We’ve put together a short video on an example on an OEM solution that has been running for a couple of years ago. This Golf Course Pump Skid Manufacturer uses Cellular RTU’s to transmit the information from any of their facilities to their database and then provides a unique login for each of their customers to be able to monitor what the individual skids are doing at any time from anywhere in the world.
What’s A Server?
The fantastic part of a remote viewing application is that the servers containing the information can be anywhere in the world. If you are looking to remotely visualize your process, the sizes vary from a single skid to an entire factory. If this is a factory, then you probably have a server(s) running already. The remote viewing database can live on one of those servers, or you can set up another server specifically for that data. In this day and age, we can also host this on the cloud, this is even a service that Corso offers.
Where the servers are located and if it is hosted on the cloud also depend upon how critical the process is and what else uses that data.The application that we saw on the video uses a Cellular RTU to send the information to the server, so even if your process is remote, as long as there is Cell service, this is still a viable function for you.
Everyone is security conscious nowadays, which is a good thing! The majority of problems that we hear about in the Industrial setting or even Internet of Things, is from old equipment without normal security protocols and/or equipment that was never set-up properly. Let me lay out a few standard security issues and then we will have a follow-on blog post series talking about security issues and how we deal with them at Corso.
First, on a typical application, the remote viewing is on an IP address, that must be typed in exactly to see anything. Google will not find theses, so you have the Security by obscurity working for you. Second, theses are typically one way viewing meaning that even if someone typed in your exact IP address, they wouldn’t be able to do anything other than look at your process running.
Beyond that, we have the ability to use username and password options, allow only specific IP addresses to access it (so specific phones/homes) or MAC Addresses. We can offer viewing just on the network that the facility is located. As well as more features such as two-factor authentication and more if the process demands it.
If you’re interested in learning more about a Remote Viewing application for your process, please feel free to reach out.